Questions about records storage and document management
Straight answers on pricing, controls and getting started. Each service also has its own questions on its page.
What is offsite records storage?
It means moving your paper archive from your premises to a specialist warehouse, where every box is recorded with a code and location and retrieved on request. You pay for the space you actually use instead of renting a whole archive room.
How is archive storage priced?
Storage is per box per month, and every other service has its own unit: retrieval per request, delivery per trip, indexing per file or box, scanning per page, on-site work per person per day, destruction per box or container. We send a quote once we know the volume and the services you need.
What size of archive is right for you?
We work with companies whose archive is large enough to justify offsite storage. Send us an approximate box count and we will tell you directly whether the service makes sense for you.
Who can access our files?
Only our authorised operations team, inside warehouses with CCTV and controlled access, and the people your company authorises in writing to request retrievals. Every movement is logged with its date and the person who requested it.
Do you comply with Egypt's Personal Data Protection Law?
Egypt's Personal Data Protection Law No. 151 of 2020 was followed by its executive regulations. In the contract we discuss and document the controls required for documents containing personal data. Your legal adviser remains the authority on your company's own obligations.
Can we start with part of the archive?
Yes, and we often recommend it: start with one department or the oldest records, agree the coding and retrieval process, then add the rest.
What happens when the retention period ends?
You set retention periods and decide what happens afterwards. We flag the boxes that have reached the end of the period you recorded with us, and you decide in writing: return them, extend storage, or destroy them with a certificate.
Do you work outside Cairo?
Our warehouses and team are in Greater Cairo. Clients in other governorates can be served depending on volume and agreed transport arrangements.
Which certifications does CTL Storage hold?
We operate a quality management system certified to ISO 9001 and an information security management system certified to ISO/IEC 27001. Certificates can be shared as part of a supplier qualification pack on request.
How do you dispose of documents after retention?
By industrial shredding, on written instruction from your company, with a certificate of destruction for every job.
How is CTL Storage related to Contalents?
CTL Storage is the records storage and management division of Contalents, the Egyptian operations and managed-teams company founded in 2019.
How do we request a quote?
Send us on WhatsApp: the approximate number of boxes, where the archive is, the document types and the services you need. We reply with any missing questions or a survey appointment.
Questions by service
Records & Archive Storage
Offsite storage for archive boxes, each with its own code and shelf location.
Service details →Document Scanning & Digitisation
Paper documents converted into indexed digital files, with originals kept safe.
Service details →Indexing & Data Entry
Sorting, classification and data capture at box, file or document level.
Service details →Retrieval & Delivery
Boxes or files delivered to your office, or sent as a scanned copy.
Service details →On-site Archive Organisation
An archiving team working at your site to sort, number and inventory files.
Service details →Archive Relocation
Archive moves between sites, inventoried before and matched after.
Service details →Secure Destruction & Shredding
Industrial shredding of confidential documents, with chain of custody and a certificate.
Service details →Security & certifications
ISO 9001 and ISO/IEC 27001, monitored warehouses, and controls on every movement.
How we protect your archive →